Return Policy
Returns & Satisfaction Guarantee
Complimentary 45-Day Returns
Your confidence in every purchase means everything to us. If for any reason your order doesn't meet your expectations, you may return it within 45 days of delivery for a full refund—with complimentary return shipping.
Our Promise
We are committed to delivering an exceptional shopping experience from the moment you place your order to the moment your products arrive. If you're not completely satisfied, we'll make the return process simple, seamless, and worry-free.
Return Eligibility
To qualify for a complimentary return:
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Returns must be initiated within 45 days of the delivery date.
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Products should be returned in their original packaging whenever possible.
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Gift items or promotional gifts received with your purchase should be included with the return, if applicable.
Complimentary Return Shipping
We provide a prepaid return shipping label for all eligible returns, ensuring your return is effortless and free of charge.
Refund Processing
Once your return has been received and inspected, your refund will be issued to your original payment method.
Please allow 1–3 business days for the refund to appear, depending on your financial institution.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact our Customer Care team within 7 days of delivery. We will promptly arrange a replacement or full refund at no additional cost.
Need Assistance?
Our Customer Care team is here to help every step of the way. Simply contact us with your order number, and we'll handle the rest, ensuring your return experience is as effortless as your purchase.
Luxury isn't just about the products you receive—it's about the service you can trust.